Processing Sales

1. Starting a Sale

To process a sale:

1. Go to Point of Sale from the main menu
2. The POS interface will open with an empty cart
3. Start adding products to the cart

2. Adding Items to Cart

Add products to the sale:

• Search for products by name or scan barcode
• Click on the product to add it
• Adjust quantity using + and - buttons
• Remove items by clicking the X button
• Apply discounts if needed

3. Selecting Customer (Optional)

For customer tracking:

• Click "Select Customer"
• Search and select from your customer list
• Or create a new customer on the spot
• Customer information helps with sales history and loyalty tracking

4. Processing Payment

Complete the transaction:

1. Review the total amount
2. Click "Checkout" or "Pay"
3. Select payment method:
   • Cash
   • M-Pesa
   • Bank Transfer
   • Credit Card
   • Multiple methods (split payment)
4. Enter payment amount (or use exact amount)
5. Complete the transaction

5. Printing Receipts

After payment:

• Receipt is automatically generated
• Click "Print Receipt" to print
• Or "Email Receipt" to send to customer
• Receipts are saved in the system for records

6. Sales History

View all processed sales:

• Go to Point of Sale → Sales History
• View all transactions
• Filter by date, customer, or payment method
• View or reprint receipts
• Process returns if needed

7. Handling Returns

To process a return:

1. Find the original sale in Sales History
2. Click "Return"
3. Select items to return
4. Process refund
5. Stock is automatically updated