Introduction
Tracksales is a cloud-based business management platform built for retailers, wholesalers, and service businesses that need to sell, bill, and manage operations without juggling multiple tools. From the checkout counter to the back office, it brings point of sale, invoicing, inventory, purchases, and reporting into one place.
What is Tracksales?
Tracksales helps you run day-to-day business work in a single system. Process sales at the register, create and send invoices, track stock across locations, record expenses and vendor bills, and review performance with built-in reports.
Because everything lives in one platform, your sales, stock levels, and financial records stay connected. When you sell an item at the POS, inventory updates automatically. When you invoice a customer, payment status is tracked alongside the sale. That continuity reduces manual work and makes it easier to see how your business is performing.
Who is it for?
Tracksales is designed for small and growing businesses that want professional tools without enterprise complexity. It works well for:
- Retail stores that need fast checkout, receipt printing, and real-time stock visibility
- Wholesale and distribution businesses managing products across one or more locations
- Service providers that quote, invoice, and collect payments from customers
- Teams in Kenya and beyond that benefit from local payment options such as M-Pesa and eTIMS compliance for invoicing
Whether you operate a single shop or multiple branches, Tracksales scales with your team, locations, and product catalog.
What you can do
The platform is organized around the workflows most businesses use every day. These are the main areas covered in this documentation:
Point of sale
Ring up sales, accept payments, print or email receipts, handle returns and exchanges, and manage cash at the register. Offline sales and register-specific settings are supported for busy retail environments.
Invoicing and billing
Create invoices and estimates, set up recurring billing, issue credit notes, and track what customers owe. For businesses in Kenya, eTIMS integration helps you stay aligned with tax requirements.
Inventory management
Add and organize products, manage categories, monitor stock levels, transfer inventory between locations, and get alerts when items run low.
Expenses and purchases
Record expenses, manage vendor bills and purchase orders, apply vendor credits, and track outgoing payments alongside your sales activity.
Reports and account settings
Review sales and financial reports, invite team members, configure your organization, and manage subscription billing from account settings.
How this documentation is organized
Use the sidebar to move through the docs. The Overview section includes this introduction and a Getting started guide for new accounts. Under Docs, articles are grouped by topic—Point of Sale, Invoicing & Billing, Inventory, and more—so you can jump straight to the feature you need.
You can also search across all articles with ⌘K (or Ctrl+K) from anywhere in the docs. API reference and developer resources live separately under API Reference for teams building integrations.
Where to begin
If you are setting up Tracksales for the first time, start with Getting started to create your account and configure your business profile. Once you are in the app, read the Dashboard overview to understand the main screens and how to navigate day-to-day work.
From there, open the topic that matches what you want to do next—processing a sale, creating an invoice, or adding products—and follow the step-by-step guides in each section.